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The City of Chaska provides the electric, sewer, water, and storm water utility services.
Call the City of Chaska Utility Billing Department at 952-448-9200 to apply for service. You can also go to Chaska City Hall (One City Hall Plaza, Chaska, MN 55318), and a customer service representative located at the first floor windows will assist you. You will need to complete a Contract for Utilities.
If you are a renter, you must complete one of these service requirements:
It is important that you contact Utility Billing at 952-448-9200 prior to moving in or out so that a meter reading can be scheduled. At least one-day advance notice is required to schedule meter readings.
Payments can be made the following ways:
Contact the Utility Billing Department at 952-448-9200 as soon as possible.
According to City of Chaska Code of Ordinances, a delinquent account that is not paid in full by 8:00 a.m. on the scheduled day of disconnect, will be scheduled for disconnection. A service fee of $100 during regular business hours or $120 after business hours, plus Minnesota State sales tax will also be charged. A location scheduled for disconnection will not be permitted to continue service or to re-establish disconnected service until the account has been paid in full, required deposits have been paid in full and the service fee has been paid in full.
For electric, water, and sewer emergencies, call 952-448-4335.
You can call Chaska Utility Billing at 952-448-9200 to enter into a Payment Agreement to avoid any interruption in your electric service due to delinquency of your utility account. The following organizations provide financial assistance and may also provide budget counseling:
For complete qualifications and application information, please contact these organizations directly.
Yes. You can sign up online at Invoice Cloud or call City of Chaska Utility Billing at 952-448-9200. Automatic payments are deducted on the 12th of each month. There will be a message on the monthly bill when the automatic payment plan is in effect.
New Remit Address and Customer Account Number Customers who pay their Chaska Utility Bill using a bill-pay service or bank must mail your payment to:
City of Chaska Utility BillingPO Box 860742Minneapolis, MN 55486-0742
Please also update your instructions to include both parts of your new account number, as shown on both the top of your bill and on the remit stub: Be sure to include the dash: 123456789-12345678. If unable to insert a dash, be sure to leave a space: 123456789 12345678. Do not combine the two parts of your account number without either the dash or a space. If you have any questions, please call the City of Chaska Utility Billing Department at 952-448-9200 to speak to a Customer Service Representative, available from 8:00 a.m. to 4:30 p.m., Monday thru Friday.
Most electric meters are read from the outside.
While water meters are usually located inside the residence, we typically read your water meter by remote from outside your home. On occasion, we may need to gain access to your water meter if there is a problem with the remote. If necessary, we will contact you to schedule an appointment to gain access to the inside meter.